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IBM United StatesHardware Announcement 110-011
January 5, 2010

Official IBM System x3200 M2 4368 Free Driver Download for Windows 2003, 2000 - ibm_utl_asr_wap901a_winsrvr_i386.exe (1497840). World's most popular driver download site. IBM's technical support resource for all IBM products and services including downloads, fixes, drivers, APARs, product documentation, Redbooks, whitepapers and technotes. ZG08-0665,An excellent choice for cost-sensitive small and medium-sized businesses or distributed environments, IBM System x3200 M2 servers are easy to set up and use.

Table of contents

Document options

Overview	Product number
Key prerequisites	Publications
Planned availability date	Technical information
Description	Pricing
Product positioning	Order now

Printable version

At a glance

Features of the System x3200 M3 server include:

The latest Intel® Celeron® and Core i3 processors
Standard system DDR-3 ECC memory including 1 GB, 2 GB, and 4 GB UDIMMs and 1 GB, 2 GB, 4 GB, and 8 GB RDIMMs (support for UDIMM or RDIMM is processor dependent)
Integrated Serial-ATA (SATA) and Serial Attached SCSI (SAS) controllers, depending on model
Tower to Rack mount kit support through a rack conversion kit option (model dependent, rack mount kit does not support 11 bays)
Five available I/O expansion slots (plus dedicated PCI-E slot for the RAID controller)
Hardware-based RAID striping (RAID-0) and mirroring (RAID-1) standard without consuming an I/O expansion slot, standard for hot-swap models, optional for simple swap models; optional hardware RAID-5, depending on model
Optional Hardware Key for remote presence
Up to eleven total bays (special bid only): two 5.25-inch, one 3.5-inch for optional diskette drive, and four 3.5-inch or up to eight 2.5-inch for HDDs
SATA DVD-ROM
One fixed 400® W power supply; two 430 W redundant power supplies (CTO/model dependent)
System management support
I/O ports:
- Seven USB (four rear, two front, one internal)
- Support for Dual Gigabit Ethernet for greater bandwidth and redundancy; one Gigabit shared to system management
- One software-compatible serial port
Integrated Matrox graphics controller with 16 MB video memory

For ordering, contact your IBM® representative, an IBM Business Partner, or IBM Americas Call Centers at 800-IBM-CALL (Reference: SE001).

Overview

The IBM System x3200 M3 offers enhanced features and performance to help you take on the dynamic challenges of running IT with an emphasis on security, simplicity, efficiency, and reliability -- delivered at the right price in a single-socket tower.

Value and performance

Powerful Intel processor:
- Celeron G1101
- Core i3-530
- Optimized for EM64T to support 32-bit or 64-bit applications
Six expansion slots:
- Two 32-bit/33 MHz PCI
- Two PCI-Express x8
- Two PCI-Express x4 (one dedicated to RAID controller)
Integrated Gigabit Ethernet controller
Choice of HDD:
- 3.5-inch SATA, 3.5-inch SAS
- 2.5-inch SAS
Seven drive bays standard
Open bay models supporting simple-swap SATA, hot-swap SATA, or hot-swap SAS HDD
Fixed 400 W power supply; two 430W redundant power supply (CTO/model dependent)

At your control

Manageability and serviceability features help diagnose problems quickly.

Integrated Management Module (IMM) subsystems with IPMI 2.0 support, Trusted Platform Module (TPM) 1.2 support, and optional Hardware Key for remote presence
Text console redirect over LAN for monitoring vital system functions
Energy savings with IBM Systems Director Active Energy Manager™ and optional high-efficiency power supply (model dependent)
Automatic server restart (ASR) to restart server after operating system failure
Monitoring of memory, thermal, and voltage faults
Preboot eXecution Environment (PXE) and support for Wake on LAN®

At your service

Valuable services, utilities, and systems management tools help improve productivity and get your server up and running quickly.

IBM Director to manage System x3200 M3 servers and other LAN assets
IBM System x® ToolsCenter and ServerGuide¹ utilities to assist loading of many popular network and operating systems
One- and three-year, customer replaceable unit (CRU) and on-site service², limited warranty³; optional warranty service upgrades available

¹ The Microsoft® Windows® Preinstallation Environment software, included as part of ServerGuide™ software, may be used for boot, diagnostic, setup, restoration, installation, configuration, test, or disaster-recovery purposes only. Note: The Microsoft Windows Preinstallation Environment software contains a security feature that will cause an end-user customer's system to reboot without prior notification to the end-user customer after 24 hours of continuous use of the Microsoft Windows Preinstallation Environment. During routine usage of ServerGuide, which does not usually require usage of the Microsoft Windows Preinstallation Environment software for such an extended time period, this condition should not occur.

² You may be asked certain diagnostic questions before a technician is sent.

³ For information on the IBM Statement of Limited Warranty, visit

http://www.ibm.com/servers/support/machine_warranties/

Call 800-IBM-SERV (426-7378) or contact your IBM representative or reseller. Copies are available upon request.

Key prerequisites

Monitor
Keyboard
Mouse

Planned availability date

January 22, 2010

Ibm X3200 Bios Update

Description

Solid server subsystems

This uniprocessor tower server delivers solid, enhanced performance by utilizing the latest Intel Core i3 processors at up to 3.06 GHz/4 MB with DDR-3 ECC 1066/1333 MHz DIMM memory, and SAS or SATA storage subsystems.

The System x3200 M3 server couples these new processors with advanced features to produce a system that is an optimal choice for clients with applications that demand performance today, or for growing businesses that need to accommodate future performance growth.

The System x3200 M3 server uses high-performance advanced chipsets to optimize throughput from the processors to memory and I/O.

Additional features include:

1 GB, 2 GB, and 4 GB UDIMMs and 1 GB, 2 GB, 4 GB, and 8 GB RDIMMs
Up to six slots: two PCI 32-bit/33 MHz, two PCI-Express x8, one PCI-Express x4, and one PCI-X dedicated for the RAID controller
Dual Gigabit Ethernet for greater network bandwidth and redundancy (one gigabit shared to systems management)

Expansion capacity and standard features

The System x3200 M3 server is housed in a 5U tower (optionally rack mountable) that can economically handle expansion. This model features:

Worldwide voltage-sensing 400 W power supply with auto restart that supports maximum configurations and minimizes operator intervention after a temporary power outage
Three variable fans in each power supply that cool:
- Power supply
- Drive bays
- Microprocessor
- I/O
Six DIMM sockets that support:
- Up to 32 GB of system memory (support for UDIMM or RDIMM is processor dependent)
- 1 GB, 2 GB, or 4 GB UDIMMs and 1 GB, 2 GB, 4 GB, and 8 GB RDIMMs
- Mixing memory sizes (no mixing of UDIMM and RDIMM)
Up to four adapter card slots that support multiple adapters for network, systems management, or data storage
Additional dedicated PCI-e x4 slot for hardware-based RAID-0,1 adapter
Seven standard or eleven drive bays (special bid):
- One accessible 5.25-inch, half-high bay with optical drive
- One open, accessible 5.25/3.5-inch, half-high bay, supporting tape backup devices and second optical drive
- One accessible 3.5-inch, slim high bay
- Four internal 3.5-inch, slim high bays
- Eight internal 2.5-inch, slim high bay
Simple-swap SATA, hot-swap SATA, or hot-swap SAS HDDs
- 3.5-inch simple-swap SATA HDD
- 3.5-inch hot-swap SAS or SATA HDD
Support for 15,000 rpm SAS HDDs
Integrated Matrox graphics controller with 16 MB video memory

Systems management and control

System x3200 M3 servers comply with the 2000 ATX implementation guidelines. These guidelines offer better control and manageability of a network.

Supported features include:

Systems Management based on Integrated Management Module (IMM) with IPMI 2.0 support
Wake on LAN for existing LAN adapters to remotely turn the server on from an off state
Wake on LAN supported on integrated Ethernet controller
Flash EPROM write protection
SMBus isolation that isolates one bus section and required system components during system power-down, to prevent current leakage into devices without power
PXE support
Unified Extensible Firmware Interface (uEFI)
MAC address on PC box
Remote Deployment Manager™

The System x3200 M3 server also features IBM Systems Director -- a powerful, highly integrated systems management software solution built on industry standards and designed for ease of use. This product helps enable you to take control of your IT environment and manage physically dispersed IT assets more efficiently. It can help reduce costs by potentially:

Reducing downtime
Increasing productivity of IT personnel and end users
Reducing service and support costs

IT administrators can view the hardware configuration of remote systems in detail, and monitor the usage and performance of critical components, such as processors, HDDs, and memory.

IBM Systems Director includes a portfolio of integrated server tools that work with the remote presence Hardware Key or other systems management monitoring functions. Typical functions and monitoring capabilities can include:

Temperature
Voltage
Fan speed
Diagnostic LEDs

IT administrators achieve comprehensive, virtual on-site control of System x servers through the ability to remotely:

Access the server, often regardless of its status
Inventory and display detailed system and component information
View server bootup during POST
Browse and delete logs of events and errors
Reset or power cycle the server
Monitor and set thresholds on server health, including:
- Operating system load
- POST time-out
- Voltage
- Temperature
Set proactive alerts for critical server events, including Predictive Failure Analysis® (PFA) on:
- Processors
- Memory
- HDDs
Define automated actions, such as:
- Send an e-mail to an administrator
- Execute a command or program
- Pop up an error message to the IBM Director console
Flash BIOS
Monitor and graph the use of server resources, such as:
- Memory
- Processor
- HDDs
Identify potential performance bottlenecks and react to prevent downtime

IBM Director Agent provides integration into leading workgroup and enterprise systems management environments via upward integration modules (available from IBM and third parties). Advanced management capabilities built into these servers are available through:

Tivoli® Enterprise and Tivoli NetView®
Computer Associates (CA) Unicenter TNG
HP OpenView
Microsoft SMS
BMC Patrol
NetIQ

World-class support tools and programs

The System x3200 M3 server comes with a number of tools and programs that make ownership a positive experience. From the start, IBM can help you purchase a server, get it running, and keep it running over the long haul. IBM can help your company maintain ownership of technology leadership servers.

The ServerProven⁴ program lets you confidently configure your server with various devices and operating systems. This Web-based program provides compatibility information from actual testing of the System x3200 M3 server with various adapters and devices.
The ServerGuide CD library includes online publications, utilities, and drivers that assist you in the loading of popular network operating systems.

⁴IBM makes no warranties, expressed or implied, regarding non-IBM products and services that are ServerProven®, including but not limited to implied warranties of merchantability and fitness for a particular purpose. These products are offered and warranted solely by third parties, including those designated as ServerProven or ClusterProven®.

Standard System x3200 M3 configurations

Note: All models contain a SATA DVD-ROM drive .

Accessibility by people with disabilities

A U.S. Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at

http://www.ibm.com/able/product_accessibility/index.html

Product positioning

The System x3200 M3 server is positioned as an affordable, enterprise-class platform of the System x uniprocessor server line. It is designed and packaged with features intended specifically for cost-sensitive small and medium-sized businesses, or for deployment in distributed environments and retail locations.

The System x3200 M3 server combines leading industry-standard technologies, excellent internal data storage capacity, availability, and basic systems management and control features into an attractively priced entry server. This uniprocessor server provides solid performance to support general-purpose network infrastructure, retail store, or e-mail and messaging applications.

Product number

The following are newly announced features on the specified models of the IBM xSeries® 7327 and 7328 machine types:

The following are features already announced for the 7327 and 7328 machine types:

Business Partner information

If you are a Direct Reseller - System Reseller acquiring products from IBM, you may link directly to Business Partner information for this announcement. A PartnerWorld® ID and password are required (use IBM ID).

https://www.ibm.com/partnerworld/mem/sla.jsp?num=110-011

Publications

The following publications and CD-ROMs are shipped with the System x3200 M3 server:

System x3200 M3 Installation Guide contains an introduction to the computer, installation and setup, installing options, reference information, and problem determination. The installation guide has easy-to-use text and pictorials to enable you to quickly set up your server.
ServerGuide contains online publications and drivers to support the System x3200 M3 server. In addition, it includes a set of easy-to-use utilities with assisted installation via CD of several popular network operating systems.
IBM Director systems management software is included.

Software versions, features, and functions shipped with this system may change as new releases become available or may be discontinued at any time.

The System x3200 M3 Installation Guide and Problem Determination and Service Guide, in U.S. English versions, are available from

http://www-304.ibm.com/jct01004c/systems/support/

Select servers, then server family, and then click on publications.

Services

Global Technology Services

IBM services include business consulting, outsourcing, hosting services, applications, and other technology management.

These services help you learn about, plan, install, manage, or optimize your IT infrastructure to be an On Demand Business. They can help you integrate your high-speed networks, storage systems, application servers, wireless protocols, and an array of platforms, middleware, and communications software for IBM and many non-IBM offerings. IBM is your one-stop shop for IT support needs.

For details on available services, contact your IBM representative or visit

http://www.ibm.com/services/

For details on available IBM Business Continuity and Recovery Services, contact your IBM representative or visit

http://www.ibm.com/services/continuity

For details on education offerings related to specific products, visit

http://www.ibm.com/services/learning/index.html

Select your country, and then select the product as the category.

System x and BladeCenter support services

Recommended core technical support

When you buy IBM System x technology, include the support services you need -- to help keep both your hardware and software working for you, day after day, at peak performance. It's your first step toward helping to protect your investment and sustain high levels of system availability. We offer service-level and response-time options to fit your business needs. And we'll help you get started with a core support package that includes:

Continuous system monitoring
Electronic monitoring that helps speed up problem-solving with automated, early detection of potential problems and system errors.
Hardware maintenance
World-class remote and on-site hardware problem determination and repair services.
Software technical support
Access to help line calls for fast, accurate answers to your questions during installation and throughout ongoing operations.

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http://www.ibm.com/servers/eserver/xseries/services.html

Technical information

Specified operating environment

Physical specifications

Note: Capacities are based on installation of 750 GB SATA HDDs. For the most up-to-date information on supported HDD options, visit

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

Video subsystem

Integrated on planar and connected to the PCI-e bus
Support for DDR2 SDRAM external memory
128-bit graphics engine with 8, 16, and 24 bpp mode acceleration
32 bpp (4G colors/True Color) support
Integrated 350 MHz RAMDAC
DDC2B monitor communications support

Supported video mode capabilities for the SVGA PCI controller with a 200 MHz memory clock:

Dimensions

Width: 215.9 mm (8.5 in)
Depth: 539.75 (21.25 in)
Height: 438.15 mm (17.25 in)
Weight:
- Minimum ship configuration: 16.3 kg (36.0 lb)
- Maximum ship configuration: 25.2 kg (56.0 lb)

100 mm (4 in) at the back
50 mm (2 in) on each side

The System x3200 M3 is shipped as a floor-standing server. An optional 5U Tower-to-Rack Kit allows rack mounting for seven bay models. This server is supported in a horizontal orientation only with this conversion kit. Eleven bay models are not rack mountable.

Standards

These systems:

Support or comply with Peripheral Component Interconnect (PCI) specification 2.2.
Are ISO 9241 capable. A supplier's declaration is available.

Equipment approvals and safety

FCC - Verified to comply with Part 15 of the FCC Rules, Class A
Canada ICES003, issue 4, Class A
UL/IEC 60950-1
CSA C22.2 No. 60950-1-03
NOM-019
Argentina IEC60950-1

Note: These servers are certified by the respective UL and NOM agencies.

Operating environment

Air temperature:
Server on
- 10.0 to 35.0 degrees C (50 to 95 degrees F); altitude: 0 to 914.4 m (3,000 ft)
- 10.0 to 32.0 degrees C (50 to 89.6 degrees F); altitude: 914.4 m (3,000 ft) to 2,133.6 m (7,000 ft)
Server off
- 10.0 to 43.0 degrees C (50 to 109.4 degrees F); maximum altitude: 2,133.6 m (7,000 ft)
Shipping
- -40 to 60 degrees C (-40 to 140 degrees F)
Relative humidity: 8% to 80%
Maximum altitude: 2,133.6 m (7,000 ft)

100 to 127 (nominal) V ac; 50 to 60 Hz; 8.0 A (maximum)
200 to 240 (nominal) V ac; 50 to 60 Hz; 4.0 A (maximum)
Input kilovolt-amperes (kVA) (approximately):
- Minimum configuration: 0.058 kVA
- Maximum configuration: 0.55 kVA
Btu output:
- Ship configuration - 188 Btu/hr (55 watts)
- Full configuration - 1784 Btu/hr (523 watts)
Acoustical noise emission level: Sound power levels
- 4.5 bels (idling - non-redundant power system)
- 5.0 bels (idling - redundant power system)
- 5.3 bels (operating)

Note: The noise emission level stated is the declared (upper limit) sound power level, in bels, for a random sample of machines, typically configured, and operating in idle mode; for example, powered on, but no disk drive read/write or other I/O activity. All measurements are made in accordance with ANSI S12.10 and ISO 7779, and reported in accordance with ISO 9296.

Hardware requirements

For attended installation of an operating system, this server requires a compatible:

Keyboard
Mouse
HDD
Display

Unattended or remote installation may be performed without requiring some or all of these components. Review your unattended software installation program information for specific hardware configuration requirements.

For service, the server requires a compatible:

Keyboard
Mouse
HDD
Display

When having the unit serviced, plan to have these components attached to your server either directly or indirectly via a console switch.

Software requirements

The following network operating systems are supported in the System x3200 M3 server:

Microsoft:
- Microsoft Windows Server 2003/2003 R2, Enterprise Edition
- Microsoft Windows Server 2003/2003 R2, Enterprise x64 Edition
- Microsoft Windows Server 2003/2003 R2, Standard Edition
- Microsoft Windows Server 2003/2003 R2, Standard x64 Edition
- Microsoft Windows Server 2003, Web Edition
- Microsoft Windows Server 2008, Enterprise x86 Edition
- Microsoft Windows Server 2008, Enterprise x64 Edition
- Microsoft Windows Server 2008, Standard x86 Edition
- Microsoft Windows Server 2008, Standard x64 Edition
- Microsoft Windows Server 2008, Web x86 Edition
- Microsoft Windows Server 2008, Web x64 Edition
- Windows Small Business Server 2008 Premium Edition
- Windows Small Business Server 2008 Standard Edition
Linux:
- SUSE LINUX Enterprise Server 10 for x866
- SUSE LINUX Enterprise Server 10 for AMD64/EM64T
- SUSE LINUX Enterprise Server 10 with Xen for AMD64/EM64T
- SUSE LINUX Enterprise Server 11 for x86
- SUSE LINUX Enterprise Server 11 for AMD64/EM64T
- SUSE LINUX Enterprise Server 11 with Xen for AMD64/EM64T
- Red Hat Enterprise Linux 4 AS for x86
- Red Hat Enterprise Linux 4 AS for AMD64/EM64T
- Red Hat Enterprise Linux 4 ES for x86
- Red Hat Enterprise Linux 4 ES for AMD64/EM64T
- Red Hat Enterprise Linux 4 WS/HPC for x86
- Red Hat Enterprise Linux 4 WS/HPC for AMD64/EM64T
- Red Hat Enterprise Linux 5 Server Edition
- Red Hat Enterprise Linux 5 Server x64 Edition
- Red Hat Enterprise Linux 5 Server with Xen x64 Edition
- Red Hat Enterprise Linux 5 Server Edition with Xen
Virtualizer:
- VMware ESX 4.0
- VMware ESXi 4.0

The following network operating systems are supported as preloads in the System x3200 M3 server:

Microsoft:
- Microsoft Windows Server 2008, Enterprise x86 Edition
- Microsoft Windows Server 2008, Enterprise x64 Edition
- Microsoft Windows Server 2008, Standard x86 Edition
- Microsoft Windows Server 2008, Standard x64 Edition
- Microsoft Windows Server 2008, Web x86 Edition
- Microsoft Windows Server 2008, Web x64 Edition
- Windows Small Business Server 2008 Premium Edition
- Windows Small Business Server 2008 Standard Edition

Note: For additional support, certification, and version information on network operating systems, visit

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

Compatibility

The System x3200 M3 systems contain licensed system programs that include set configuration, set features, and test programs. System BIOS (flash BIOS modified to IBM specifications) is loaded from a 'flash' EEPROM into system memory. This BIOS provides instructions and interfaces designed to support the standard features of the server and to maintain compatibility with many current software programs.

To view detailed information about IBM and non-IBM devices, adapters, software, and network operating systems supported with xSeries servers, visit

http://www-03.ibm.com/servers/eserver/serverproven/compat/us/

Contact your IBM representative or IBM Business Partner, or refer to the IBM Sales Manual for information on the compatibility of hardware and software for xSeries servers. The Sales Manual is updated periodically as new features and options are announced that support these servers.

Limitations

SATA and SAS drives cannot be intermixed on the same system.
Mixed speed SAS HDDs (10,000/15,000 rpm) are not supported on same system.
Wake on LAN is not supported if systems are improperly shut down.
The open 5.25-inch bay supports removable media devices, such as tape backup devices.
Use the version of ServerGuide that is shipped with the system, or a later version, to load software and drivers. Earlier versions of ServerGuide may not be compatible with the server.
If using a fixed power supply and a hot-swap SAS/SATA HDD, a 400 W Interposer Cable is required.

Refer to the Software requirements section for operating system limitations.

Planning information

Customer responsibilities

Customer setup:

Ibm System X3200 M2 Vga Driver Download

The System x3200 M3 server is designated as customer setup. Customer setup instructions are shipped with systems.

Standard SATA configurations

The System x3200 M3 server uses the SATA interface for the optical drive.

Dell as500 sound bar driver download. Six single-drop SATA cables are used to attach up to four SATA HDDs and two SATA optical disk drives (ODDs).

Standard SAS configurations

System x3200 M3 models use a paddle board with the LSI 1064E controller.

The System x3200 M3 server can be converted to a rack-mounted unit by installing a 5U x 20-inch Tower-to-Rack Kit. The 5U System x3200 M3 server can be installed in a 19-inch industry-standard rack such as:

IBM 25U Standard Rack
IBM 42U Standard Rack Extension
IBM 42U Standard Rack

If using a non-IBM rack, the cabinet must meet the EIA-310-D standards with a depth of at least 71 cm (28 in). Also, adequate space (approximately 2.5 cm (2 in) for the front bezel and one inch for air flow) must be maintained from the slide assembly to the front door of the rack cabinet to allow sufficient space for the door to close and provide adequate air flow.

Cable orders

The gigabit full duplex, Ethernet controller, standard with the server, is connected directly to an RJ-45 connector. The RJ-45 connector provides a 10/100/1000Base-T interface for connecting twisted-pair cable to the Ethernet network. Cabling is not included with the server. To connect the Ethernet controller to a repeater or switch, use a UTP cable with RJ-45 connectors at both ends. For 100/1000 Mbps operation, Category 5 or better cabling must be used.

There are no additional cabling requirements, other than for system power, keyboard, mouse, and monitor connections.

Installability

The System x3200 M3 system requires about 30 minutes for installation. Installation includes unpacking, setting up, and powering on the system. Additional time is required to install an operating system, additional adapters, or features.

Packaging

One box

System unit carton: system unit
System unit power cord
Country kit:
- Publications/CD bag:
  - System x3200 M3 Installation Guide
  - Documentation CD
  - Diagnostics CD
  - Safety pointer publication
  - Contents information flyer
  - ServerGuide and IBM Director CDs

The System x3200 M3 system is shipped as a single package. The country kit is contained inside the top portion of the system unit carton.

Supplies

None

Security, auditability, and control

Security and auditability features include:

A power-on password (secured boot) can be used.
A mechanical lock allows the user to lock the system cover to prevent unauthorized personnel access to internal components of the server.
Selectable boot sequence prevents unauthorized installation of software or removal of data from the diskette drive.
Tie-down capability is available by using a common U bolt attached to the back frame.
Operation without a keyboard or display is supported after the server is configured with the appropriate network operating system. This reduces the risk of unauthorized people tampering with the system software and configuration.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.

Terms and conditions

IBM Global Financing

Yes

To obtain copies of the IBM Statement of Limited Warranty, contact your reseller or IBM.

In the United States, call 800-IBM-SERV (426-7378), or write to:

Warranty Information

P.O. Box 12195

Research Triangle Park, NC 27709

Attn: Dept JDJA/B203

Warranty period

One year: Machine type 7327
Three years: Machine type 7328

Optional IBM features initially installed in an IBM machine carry the same warranty period as the machine. If installed after the initial machine installation, they carry the balance of the machine warranty or the optional feature warranty, whichever is greater.

The following have been designated as consumables or supply items; therefore, not covered by this warranty:

Battery

Warranty service

If required, IBM provides repair or exchange service depending on the type of warranty service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IBM's normal service area. Contact your local IBM representative or your reseller for country- and location-specific information.

The type of service is Customer Replaceable Unit (CRU) (for example, keyboard, mouse, speaker, memory, or hard disk drive) Service and On-site Service.

CRU Service

IBM provides a replacement CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request. A CRU is designated as being either a Tier 1 or a Tier 2 CRU. Installation of a Tier 1 CRU is your responsibility. If IBM installs a Tier 1 CRU, at your request, you will be charged for the installation. You may install a Tier 2 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

Based upon availability, a CRU will be shipped for next-business-day (NBD) delivery. IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

The following have been designated as a Tier 1 CRU:

Blank filler
Cable-management arm
Hard disk drive
Hot-swap power supply (option)
Lift handle kit
Memory DIMM
Memory expansion card
Optical drive
PCI adapter
PCI divider
Power cord
Service label
Service processor
System label
Top cover
Voltage regulator module

On-site Service

This provides On-site Repair, 9 hours per day, Monday through Friday excluding holidays, NBD response. IBM or your reseller will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose. On-site Service is not available in all countries, and some countries have kilometer or mileage limitations from an IBM service center. In those locations where On-site Service is not available, the normal in-county service delivery is used.

Call IBM at 1-800-IBM-SERV (426-7378) to assist with problem isolation for hardware to determine if warranty service is required. Telephone support may be subject to additional charges, even during the limited warranty period.

Calls must be received by 5:00 p.m. local time in order to qualify for NBD service.

International Warranty Service

International Warranty Service (IWS) is available in selected countries or regions.

The warranty service type and the service level provided in the servicing country may be different from that provided in the country in which the machine was purchased.

Under IWS, warranty service will be provided with the prevailing warranty service type and service level available for the IWS-eligible machine type in the servicing country and the warranty period observed will be that of the country in which the machine was purchased.

To determine the eligibility of your machine and to view a list of countries where service is available, visit

http://www-304.ibm.com/jct01004c/systems/support/supportsite.wss/ warrantyform?brandind=5000008

For more information on IWS, refer to Services Announcement 601-034, dated September 25, 2001.

Licensing

Programs included with this product are licensed under the terms and conditions of the License Agreements that are shipped with the system.

Maintenance services

ServicePac , ServiceSuite , ServiceElect, and ServiceElite

ServicePac®, ServiceSuite™, ServiceElect, and ServiceElite provide hardware warranty service upgrades, maintenance, and selected support services in one agreement.

Warranty service upgrade

During the warranty period, a warranty service upgrade provides an enhanced level of On-site Service for an additional charge. A warranty service upgrade must be purchased during the warranty period and is for a fixed term (duration). It is not refundable or transferable and may not be prorated. If required, IBM will provide the warranty service upgrade enhanced level of On-site Service acquired by the customer. Service levels are response-time objectives and are not guaranteed.

IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability.

CRUs will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM installation, at no additional charge, under one of the On-site Service levels specified below.

IBM will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IBM machine. The area must be clean, well lit, and suitable for the purpose.

Refer to the Pricing section for specific offerings.

Maintenance service

If required, IBM provides repair or exchange service depending on the type of maintenance service specified below for the machine. IBM will attempt to resolve your problem over the telephone or electronically by access to an IBM Web site. You must follow the problem determination and resolution procedures that IBM specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. Service levels are response-time objectives and are not guaranteed.

CRU Service

If your problem can be resolved with a CRU (for example, keyboard, mouse, speaker, memory, or hard disk drive), IBM will ship the CRU to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IBM at any time on your request.

IBM specifies in the materials shipped with a replacement CRU whether a defective CRU must be returned to IBM. When return is required, return instructions and a container are shipped with the replacement CRU, and you may be charged for the replacement CRU if IBM does not receive the defective CRU within 15 days of your receipt of the replacement.

On-site Service

Refer to the Pricing section for specific offerings.

Maintenance service (ICA)

Maintenance services are available for ICA legacy contracts.

Alternative service (warranty service upgrades)

A CRU will be provided as part of the machine's standard warranty CRU Service except that you may install a Tier 1 CRU yourself or request IBM to install it, at no additional charge, under the type of warranty service specified below, On-site Service.

Refer to the Pricing section for specific offerings.

Maintenance service

CRU Service

On-site Service

Refer to the Pricing section for specific offerings.

Non-IBM parts support

Warranty service

IBM is now shipping machines with selected non-IBM parts that contain an IBM field replaceable unit (FRU) part number label. These parts are to be serviced during the IBM machine warranty period. IBM is covering the service on these selected non-IBM parts as an accommodation to their customers, and normal warranty service procedures for the IBM machine apply.

Warranty service upgrades and maintenance services

Under certain conditions, IBM Integrated Technology Services repairs selected non-IBM parts at no additional charge for machines that are covered under warranty service upgrades or maintenance services.

IBM Service provides hardware problem determination on non-IBM parts (for example, adapter cards, PCMCIA cards, disk drives, or memory) installed within IBM machines covered under warranty service upgrades or maintenance services and provides the labor to replace the failing parts at no additional charge.

If IBM has a Technical Service Agreement with the manufacturer of the failing part, or if the failing part is an accommodations part (a part with an IBM FRU label), IBM may also source and replace the failing part at no additional charge. For all other non-IBM parts, customers are responsible for sourcing the parts. Installation labor is provided at no additional charge, if the machine is covered under a warranty service upgrade or a maintenance service.

IBM hourly service rate classification

One

Field-installable features

Model conversions

Machine installation

Customer setup. Customers are responsible for installation according to the instructions IBM provides with the machine.

Graduated program license charges apply

Licensed machine code

IBM Machine Code is licensed for use by a customer on the IBM machine for which it was provided by IBM under the terms and conditions of the IBM License Agreement for Machine Code, to enable the machine to function in accordance with its specifications, and only for the capacity authorized by IBM and acquired by the customer. You can obtain the agreement by contacting your IBM representative or visiting

http://www-947.ibm.com/systems/support/machine_warranties/machine_code.html

IBM may release changes to the Machine Code. IBM plans to make the Machine Code changes available for download from the IBM System x technical support Web site

http://www-304.ibm.com/systems/support/

If the machine does not function as warranted and your problem can be resolved through your application of downloadable Machine Code, you are responsible for downloading and installing these designated Machine Code changes as IBM specifies. If you would prefer, you may request IBM to install downloadable Machine Code changes; however, you may be charged for that service.

Educational allowance

None

Pricing

For current prices, contact IBM at 888-Shop-IBM (746-7426) or visit

http://www-03.ibm.com/systems/x/

The following are newly announced features on the specified models of the IBM xSeries 7327 machine type:

The following are features already announced for the 7327 machine type:

The following are newly announced features on the specified models of the IBM xSeries 7328 machine type:

The following are features already announced for the 7328 machine type:

ServicePac for Warranty and Maintenance

Visit the following Web link for additional ServicePac information

http://www-935.ibm.com/services/us/its/html/servicepac_americas.html

Maintenance service

For additional information on maintenance and pricing, contact your IBM Sales Representative or your IBM Business Partner, or call 1-800-IBM-CALL (1-800-426-2255).

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IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing solutions from IBM Global Financing can help you stretch your budget and affordably acquire the new product. But beyond the initial acquisition, our end-to-end approach to IT management can also help keep your technologies current, reduce costs, minimize risk, and preserve your ability to make flexible equipment decisions throughout the entire technology life cycle.

Order now

To order, contact the Americas Call Centers or your local IBM representative, or your IBM Business Partner.

To identify your local IBM representative or IBM Business Partner, call 800-IBM-4YOU (426-4968).

Reference: SE001

The Americas Call Centers, our national direct marketing organization, can add your name to the mailing list for catalogs of IBM products.

Note: Shipments will begin after the planned availability date.

Trademarks

Intel, Celeron, Pentium and Xeon are registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.

IBM Systems Director Active Energy Manager, ServerGuide and ServiceSuite are trademarks of IBM Corporation in the United States, other countries, or both.

400, IBM, Wake on LAN, System x, Predictive Failure Analysis, Tivoli, NetView, ServerProven, ClusterProven, xSeries, PartnerWorld, ServicePac and ibm.com are registered trademarks of IBM Corporation in the United States, other countries, or both.

Microsoft and Windows are registered trademarks of Microsoft Corporation in the United States, other countries, or both.

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Remote Deployment Manager is a trademark of Lenovo Corporation in the United States, other countries, or both.

Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only. Additional terms of use are located at

http://www.ibm.com/legal/us/en/

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/